Unlock the potential in your conversations without compromising on Security

What is Decode?

Decode is a Conversation Intelligence Platform enabling you to collate all your conversations across multiple platforms, capture rich human emotions, feedback, and insights and to drive growth, improve sales, and increase customer satisfaction

What is Decode?

Decode is a Conversation Intelligence Platform enabling you to collate all your conversations across multiple platforms, capture rich human emotions, feedback, and insights and to drive growth, improv ...

e sales, and increase customer satisfaction

Read more

Decoding your virtual conversations

Lift in ROI

with savings on manual transcription efforts

Higher productivity

by curating a library of all your conversations

Real Consumer Insights

across participant's engagement

Why Decode ?

Decode Live
Decode Live

Converse with your customers in real-time, transcripts with speaker identification, create surveys, share video/images and capture emotion insights

Single Source of Truth
Single Source of Truth

Single unified dashboard, Upload your conversations, Built-in API connectors for seamless integrations, Create Collections

Collaboration
Collaboration

Search across transcripts, create highlights, tag team members, Create and manage tags, create nested conversations

Analytics and Insights
Analytics and Insights

Emotion and Conversation analytics, Aggregated analytics at tag level, Collection insights, Create Custom reports

Emotion AI
Emotion AI

Single Face and Multi Face Emotion Recognition, Voice Tonality, Sentiment Analysis

20+ platform integrations
20+ platform integrations

Video Conferencing, Contact Centre, VoIP, sales Enablement, CRM and FTP/SFTP Flat file integration support

Our Technology

Award-winning Deep tech Emotion AI technology with 17+ global patent claims

Facial Coding
Facial Coding
Voice Tonality
Voice Tonality
Sentiment Analysis
Sentiment Analysis

Our Technology

Award-winning Deep tech Emotion AI technology with 17+ global patent claims

Making conversations better with Decode

Choose Decode if you find synergy with any of the following solutions

Marketing

Marketing

Conduct qualitative interviews and FGD's with consumers, organize design reviews, capture feedback, capture in-depth behavioral intent, share insights from research.

Product

Product

Create a single repository of all your User research interviews, engage in product reviews and capture feedback and in-depth user engagement and attention scores,

Sales

Sales

Create a repository of all your sales conversations, keep track of agreements, feedback, and action items across multiple conversations. Get more insights into winning pitches and standardize sales training and curriculum and product feedback.

Industries

See yourself in any of these categories? Leverage our deep expertise to solve your customer experience challenges.

Market Research Firms

Market Research Firms

Test all forms of media, digital and shopper experiences for client organizations.

Digital First Brands

Digital First Brands

Test ad placement, product listing, path to purchase, and UI/UX of online store.

Consumer Brands

Consumer Brands

Test ads, packaging, shelf placements, store layouts, PoSM, and new product concepts.

Media and Publishing

Media and Publishing

Test ads, videos, media planning, long-form content, and creative concepts.

How does Decode work?

It just takes 4 simple steps to derive value using the Decode Platform

01

Converse

Converse with your users/customers seamlessly on Decode Live and get real-time insights on your conversations

02

Collate

Upload / Sync your conversations across various meeting platforms

03

Collaborate

Convert your conversations into searchable data and collaborate seamlessly

04

Comprehend

Analyze your conversations and drive consumable insights

Learn what Decode can do for you

Provide your contact details and one of our experts will get in touch with you