The COVID-19 pandemic has changed the way we work forever. It has hastened a rise in remote working for most organizations. And, video conferencing platforms, such as Zoom and Microsoft Teams, have made remote work possible. Sure, video conferencing tools like Skype have been around for ages. But it was this pandemic that finally pushed the businesses to embrace these technologies truly. Today, most businesses use these platforms to connect with their customers, candidates, and teams.
As we welcome 2022, there is still much uncertainty ahead. However, a few things are for sure; remote work is here to stay, and so are these platforms as the future looks hybrid. But that doesn't mean what worked in 2020 will work in the future too. The video conferencing market is growing. In fact, it has seen an influx of growth over the last few months and is expected to keep growing. According to the Fortune Business Insights report, the global video conferencing market is projected to grow from $6.28 billion in 2021 to $12.99 billion in 2028 at a CAGR of 10.9% during the forecast period.
As the use of these video conferencing platforms continues, there will be some new developments. With that in mind, here are the top five video conferencing trends you should expect in 2022 and beyond.
The Top Video Conferencing Trends
1. A Single Place to Store All Your Conversations
In a world where almost every conversation is happening virtually, it's more important than ever to build a single repository for all these conversations. Businesses that will create a single repository will be able to utilize these meeting recordings better and get value from them.
Now, many video conferencing platforms allow you to record and store meetings, but in 2022, this will be taken a step further; they will integrate with tools that will enable you to store all this meeting data in a single place.
So, in 2022, more companies will use tools that let them store their clients, teams, and candidate's conversation in a single place. So that they can keep all this scattered data in one place, utilize these conversations, and derive value from them.
2. Greater Attention to Utilize These Conversations
We all know during this COVID-19 pandemic, video conferencing platforms served as the lifeline for many businesses. Even though these platforms are pretty good for collaboration, they are still far from perfect. Most of them just let us host and record a virtual conversation, but in 2022, that won't be the case.
In 2022, these platforms will help us get value from these conversations either by adding more features or by integrating with platforms that allow us to decode these conversations.
They will not only let us host, but upload, manage, organize, and tap into insights from these conversations. In short, they would help businesses unlock the value from these conversations that would otherwise have been lost after these meetings ended.
3. Growing Importance of Real-time Meeting Transcriptions
With remote work becoming the norm during the pandemic, virtual meetings have become an integral part of our communication. Most of us now attend virtual meetings every day, much more than we would like, but we're not getting enough value from these conversations. As businesses seek to gain more value from these conversations, the need for a real-time transcriptions feature will increase. In fact, it will soon become a fundamental feature of virtual meeting platforms. As with real-time transcriptions, you can better understand these conversations and get more value from them. Wondering how?
Sometimes, due to poor networks or our bad habit of multitasking, we miss a lot from these conversations. But with access to a written copy of the spoken words, we can avoid that as we can re-read what we have missed.
Businesses should invest in the tools that let them get a real-time transcription, especially if they have a diverse workforce with global employees or cater to customers worldwide. Why? Well, an accent can be a major hurdle in understanding these conversations, and translation allows everyone to understand these conversations.
In short, real-time meeting transcriptions can help you get more out of these meetings; that's why this feature is rising in popularity, and hence it makes one of the crucial trends to watch out for in 2022.
4. Rise of Collaboration & Productivity Tools
Our businesses run on virtual meetings these days. They have become essential to the successful operation of our business as these meetings let us communicate with remote staff and clients. And keep projects moving forward.
Do you know, during COVID-19, individuals have spent more than 5.5 billion minutes in virtual meetings? The popularity of these meetings has led to new priorities; the most crucial one is to get more value from them. So, in the year 2022, more and more platforms will integrate with tools designed to enhance the collaboration and productivity of virtual meetings. Or add features that can help us get more out of these meetings.
Features like highlights - that allow you to highlight key ideas and decisions in real-time. So that no one misses the important stuff or feature like search that let attendees find easily and quickly what they're looking for in seconds without going through the complete recordings.
These features will allow attendees to participate in the discussion instead of tirelessly taking notes of the important stuff. And features like these will enable people to save time and get value from these meetings even if they miss the meeting. They can just quickly scan through the transcription and see the main points of the discussion.
Virtual meetings are crucial to every organization's communication and productivity these days. Without them, no one would have been able to work through the pandemic. And as we are entering a new paradigm of the pandemic, these meetings are here to stay. And that's why more and more businesses will invest in tools that will help them increase efficiency and improve meeting productivity.
Improving virtual meeting productivity has been on the radar of most businesses for quite a few months now. And, in 2022, this trend will continue to heat up.
5. Video Conferencing Platforms Will Harness the Power of Emotion AI
While video conferencing platforms have helped businesses stay connected with their team and clients during the COVID-19 pandemic, it is not as good as face-to-face meetings as it lacks human connection.
In face-to-face conversations, people convey much more information through facial expressions, vocal intonations, and non-verbal cues than their words. But, when it comes to connecting virtually, technology simply can't do that. It is not capable of capturing our emotions.
In 2022, that won't be the case. Video conferencing platforms will leverage Emotion AI solutions to solve this problem in the coming future. This technology will help these platforms recognize emotions the way people can, which will help leaders read the room and understand the engagement level during an interactive session. And it will help businesses gain a better understanding of their customers' feelings. In short, Emotion AI-powered platforms will help people connect on a human level even while connecting virtually. And this makes it a lucrative trend worth keeping on the radar for 2022.
Wrapping Up
If you’re looking to get more out of your virtual meetings, you need to take advantage of these video conferencing trends for 2022. By utilizing these trends, you’ll be able to use these virtual conversations better in the coming future.
Feeling overwhelmed by all these trends? We have your back. With Decode, you can store all your conversation data in a single place, quickly find anything out of these conversations. And tap into all your meetings and capture insights on your consumers, employees, and business.
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