Converse with your customers in real-time using Decode Live
Get real-time transcripts during live meetings with speaker identification
Identify key moments in the meeting and tag those moments with predefined notes/action items/risks
Create surveys, share videos/images and capture user’s enagagement
Integrate all your conversations across platforms with built-in API connectors
View all your meetings across all platforms in a single unified dashboard
Create Collections and group conversations logically and drive aggregated insights
Search across everything in Decode covering Transcripts, Highlights, Tags & Insights
Collaborate across conversations by tagging your team in transcripts and highlights
Create and Manage tags to group highlights by specific themes
Get comprehensive conversation analytics with real user emotion and behavior data
View Emotion and Conversation Analytics across highlights, tags, and users in a single dashboard
Get aggregate analytics at Tag level to measure the efficacy of a theme across multiple conversations
Summarize your conversations by embedding references such as highlights, tags, media, notes etc. as evidence
Lift in ROI
with savings on manual transcription efforts
Higher productivity
by curating a library of all your conversations
Real Consumer Insights
across participant's engagement
Leverage Decode Live, our proprietary qualitative interview platform, to converse with your customers in real-time, gain real-time transcriptions, create virtual surveys, share video/images and capture emotion insights
Video Conferencing, Contact Centre, VoIP, sales Enablement, CRM and FTP/SFTP Flat file integration support
Revolutionize how you understand participant behavior with Emotion AI technologies like Single Face and Multi Face Emotion Recognition, Voice Tonality and Sentiment Analysis
Search across transcripts, create highlights, tag team members, Create and manage tags, create nested conversations
Converse
Converse with your users/customers seamlessly on Decode Live and get real-time insights on your conversations
Collate
Upload / Sync your conversations across various meeting platforms
Comprehend
Analyze your conversations and drive consumable insights
Collaborate
Convert your conversations into searchable data and collaborate seamlessly
Provide your contact details and one of our experts will get in touch for a customized platform walkthrough.